Job Title: Program Manager (Multiple Positions)
Location: Erbil, Kurdistan Region, Iraq (KRI), with regular travel to other areas of KRI
Duhok, Kurdistan Region, Iraq (KRI), with regular travel to other areas of KRI
Type of position: Employment contract, full time
Length of Contract: 12 months
Compensation and Benefits: Competitive salary and benefits commensurate with skills and experience. Expatriate Compensation Package: includes relocation expenses and housing and local transportation allowances
About SEED Foundation: SEED Foundation is a locally registered NGO in the Kurdistan Region of Iraq. SEED’s mission is to protect, empower, and support the recovery of survivors of violence and others at risk. SEED is committed to delivering quality and holistic approaches, combining international expertise and local know-how to achieve results for the people of Iraq and Kurdistan. SEED’s programming focuses on four key objectives: 1) the delivery of transformational, comprehensive MHPSS services including case management, mental health, and legal services, as well as psychosocial support activities; 2) strengthening the capacity of service providers through education, training, and capacity-building programs; 3) promoting policy and social change to strengthen the rights of, and protections for, vulnerable groups and individuals; and, 4) supporting the protection and recovery of survivors of trafficking in persons (TIP) including through SEED’s shelter for victims of trafficking and those at risk, after care services, and prevention work to reduce the risk of trafficking through public awareness, technical assistance, and advocacy for legal, regulatory, policy, process, and institutional changes.
Role of the Program Manager: SEED is seeking Program Managers to manage programming to protect, empower and support the recovery of vulnerable and conflict-affected people in Iraq in a range of areas, including the provision of high quality, comprehensive protection, MHPSS, GBV, child protection, and anti-TIP services, improving protections through public awareness-raising, advocacy, and technical assistance, and capacity-building efforts for government and NGOs. Program Managers will be responsible for program design and development, implementation, M&E and reporting. Program Managers will coordinate and implement daily management of program activities and program staff, ensuring appropriate systems and support mechanisms are in place to track, analyze and report on results. Program Managers will also represent SEED with other organizations, donors, and with offices of the Kurdistan Regional Government (KRG). Program Managers will report to Program Directors and will work collaboratively with other members of SEED’s management team and technical unit.
Program and Grant Management and Leadership (60%)
- Collaborate closely with Program Directors and other Program Managers on all aspects of program and project planning including program design and conduct of research.
- Oversee all implementation and administration of programs and projects, ensuring that all activities are conducted in line with grant agreements, organizational priorities, and international standards, and are implemented in full compliance with donor regulations and SEED Foundation policies and procedures.
- Ensure that program implementation is conducted in line with security protocols, and is responsive to communities and partners and consistent with SEED’s relevant program guidelines, principles, values, quality standards and strategic plan.
- Develop work plans, oversee implementation and track progress, ensuring program implementation is on time, progressing towards targets and within budget, in line with shared accountability with Program Director.
- Identify challenges with implementation and make recommendations for urgent course correction.
- Supervise, train and build capacity of program staff, identifying capacity building needs and devising development plans for staff members.
- Help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes.
- Conduct appraisals and provide regular, constructive feedback to staff members.
- Working closely with the MEAL Manager, develop and contribute to the creation of MEAL systems for programs and projects.
- Ensure that MEAL systems provide adequate feedback to inform program development and course corrections as necessary.
- Develop and maintain list of reporting deadlines for grants and play key role in collection of data, ensuring accuracy of data, and report writing.
- Produce quality program reporting and contribute to monitoring and evaluation systems for both internal and external use, alongside the Monitoring & Evaluation team.
- Facilitate information sharing among team members about contextual updates, coordination and reporting mechanisms.
- Adhere to all SEED Foundation procurement, logistics and administrative regulations related to programming.
Policies and Procedures (25%)
- Develop relevant policies, guidelines, tools and protocols to support SEED’s activities across its full portfolio of programming to support survivors of violence in the areas of MHPSS, GBV, Protection, Child Protection and anti-TIP, and develop and deliver any staff training required.
- Identify, share, and adapt resources and materials.
- Work closely with all members of management and SEED’s technical unit to ensure that implementation of programming is consistent with international standards and best practices, including examining quality and making recommendations for improvements.
- Support advocacy to improve protections and services for survivors of violence.
Coordination and Organizational Representation (15%)
- Represent SEED with donors, KRG and other NGOs.
- Identify, build and manage collaborative partnerships with other humanitarian partners, coordination bodies, local authorities and other stakeholders.
- Work closely with program partners.
- Degree in social work, psychology, international development, law, management, or other relevant area.
- At least five years of NGO program management experience in international settings including project design, implementation, budget management, staff management, and MEAL.
- Compassionate, confident, dynamic and independent leader
- Serve as a positive role model and SEED ambassador at all times.
- Treat all people with respect regardless of age, gender, religion, nationality, sexual orientation, disability status, marital status and ethnicity.
- Maintain a positive, cooperative attitude
- Strong belief in human rights and gender equality
- Excellent interpersonal skills, diplomacy, and persuasion skills
- Strong ability to work independently, including the ability to multitask, prioritize competing tasks, and manage time effectively
- High standard of spoken and written English; Arabic and/or Kurdish a plus
- Excellent computer skills
- Ability to work in a stressful setting and adapt quickly to changing environments
- Willingness to live in Kurdistan Region, Iraq
- Strong people and project management skills, strong leadership skills.
- Send one PDF with your cover letter, CV, and contact information for 3 references to firstname.lastname@example.org using “Program Manager” as the subject of your email.
- Applications will be accepted and reviewed on a rolling basis until the position is filled.
- Only complete applications will be reviewed. NO CALLS PLEASE. Only short-listed candidates will be contacted.