Job Title

PSS Coordinator


Erbil with regular travel to Sulaymaniyah, Iraq (KRI)

Type of Position

Employment contract

Length of Contract

12 months

Compensation and Benefits

Competitive salary and benefits commensurate with skills and experience. National compensation package.

About SEED Foundation

SEED Foundation is a locally registered NGO in the Kurdistan Region of Iraq. SEED’s mission is to protect, empower, and support the recovery of survivors of violence and others at risk. SEED is committed to delivering quality and holistic approaches, combining international expertise and local know-how to achieve results for the people of Iraq and Kurdistan. SEED’s programming focuses on four key objectives: 1) the delivery of transformational, comprehensive MHPSS services including case management, mental health, and legal services, as well as psychosocial support activities; 2) strengthening the capacity of service providers through education, training, and capacity-building programs; 3) promoting policy and social change to strengthen the rights of, and protections for, vulnerable groups and individuals; and, 4) supporting the protection and recovery of survivors of trafficking, including through SEED’s shelter for victims of trafficking and those at risk, after care services, and prevention work to reduce the risk of trafficking through public awareness, technical assistance, and advocacy for legal, regulatory, policy, process, and institutional changes.

Role of PSS Coordinator

The PSS Coordinator will play a critical role in the implementation of PSS activities in various locations throughout the Erbil and Sulaymaniyah governorates. The PSS Coordinator will coordinate the PSS initiatives and work primarily with the PSS Facilitators, Community Coordinators and Mobilizers that conduct PSS activities. The PSS Coordinator will contribute to the development of PSS interventions, associated materials, and providing training and supervision to staff in the implementation of PSS activities. This position reports directly to the Protection and Service Delivery Managers in Erbil and Sulaymaniyah and works closely with the Psychosocial (PSS) Technical Advisor. 

Specific Tasks

Ensure Delivery of Quality PSS Activities – 70%

  • Provide coordination, technical oversight, and capacity building to PSS Facilitators, Community Coordinators, and Community Mobilizers providing PSS activities. 
  • Supervise and manage the PSS Facilitators and ensure that they are provided with capacity building training. 
  • Oversee the implementation of PSS activities and ensure activities are in line with SEED’s PSS Framework, including awareness-raising/education sessions and support groups focused on topics such as mental health, GBV prevention, parenting, child protection, life-skills, etc. 
  • Provide observations, input, and feedback to the PSS Technical Advisor to ensure high quality PSS activities that are culturally appropriate and relevant to the lives of the community members. 
  • Mobilize clients and community members into groups for PSS activities, as assigned by the supervisor.
  • Contribute to the development of PSS intervention curriculum, community engagement plans, and associated materials.
  • Work as part of a team alongside case managers and psychologists serving communities in non-camp settings, primarily in Erbil and Sulaymaniyah governorate.
  • Ensure outreach activities are conducted by the Community Coordinators and Mobilizers and identify areas of PSS needs based on their inputs.
  • Maintain confidentiality and privacy of clients at all times. 
  • Perform other duties as necessary, as assigned by the supervisor.

Organizational Representation and Community Outreach – 20%

  • Develop plans for outreach to community members and identification of families and individuals in need of psychosocial support services that fit within SEED’s target population. 
  • Coordinate with community leaders and camp management to ensure access to target communities. 
  • Ensure weekly PSS schedule and planning is submitted by community coordinators.
  • Ensure PRS for activities are submitted by PSS Facilitators and Center Coordinators in advance.

M&E – 10%

  • Collect and share monitoring and evaluation (M&E) data associated with PSS activities on a monthly basis.
  • Review, compile and report on M&E data collected by PSS Facilitators, Community Coordinators and Mobilizers including double checking PSS data and ensuring registration and attendances are accurate.
  • Follow up with Community Coordinators and Mobilizers on PSS data on a weekly basis for the sessions being held in the center to ensure all data are completed by the end of each month.  
  • Track PSS targets and objectives that are to be met under the various programs. 
  • Maintain an organized database (soft & hard copies) of Attendance sheets in the center.

Essential criteria

  • University degree from a recognized university in social sciences, social worker, psychology, law
  • A minimum of six years of work experience in conducting PSS activities, social work or GBV prevention intervention
  • At least 3 years’ experience working with an NGO in humanitarian response.
  • Strong belief in human rights and gender equality.
  • Good interpersonal, communication, and team-building skills.
  • Good facilitation, mobilization and persuasion skills.
  • High standard of spoken and written Arabic and Kurdish, with English a plus.
  • Good computer skills.
  • Experience working with survivors of GBV, trafficking, and other populations
    experiencing a lack of social protection and social inequalities desirable.
  • Ability to work in a stressful setting and adapt quickly to changing environments.
  • Demonstrated commitment to human rights.
  • High regard toward preserving confidentiality of work-related information and data.

Key values

  • Serve as a positive role model and SEED ambassador at all times
  • Treat all people with respect regardless of age, gender, religion, nationality, sexual orientation, disability status, marital status and ethnicity.  
  • Working collaboratively with all colleagues.
  • Maintain a positive, cooperative attitude.

How to Apply

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