Job Title

PSS Facilitator



Type of Position

Full time

Length of Contract

12 months

Posted on


About SEED Foundation

SEED Foundation is a locally registered NGO in the Kurdistan Region of Iraq. SEED’s mission is to protect, empower, and support the recovery of survivors of violence and others at risk. SEED is committed to delivering quality and holistic approaches, combining international expertise and local know-how to achieve results for the people of Iraq and Kurdistan. SEED’s programming focuses on four key objectives: 1) the delivery of transformational, comprehensive MHPSS services including case management, mental health, and legal services, as well as psychosocial support activities; 2) strengthening the capacity of service providers through education, training, and capacity-building programs; 3) promoting policy and social change to strengthen the rights of, and protections for, vulnerable groups and individuals; and, 4) supporting the protection and recovery of survivors of trafficking, including through SEED’s shelter for victims of trafficking and those at risk, after care services, and prevention work to reduce the risk of trafficking through public awareness, technical assistance, and advocacy for legal, regulatory, policy, process, and institutional changes.

Role of the PSS Facilitator

The Psychosocial Support (PSS) Facilitator will be responsible for facilitating and leading structured PSS activities for women, men, youth, and children. These activities include awareness-raising sessions, Psychological First Aid (PFA), psychoeducation, skill-building, and emotional support sessions at SEED Centers. The PSS Facilitator will be responsible for implementing and delivering established PSS materials and assisting with the preparation of new PSS materials that are suitable for the targeted community, age, and gender group. The PSS Facilitator will contribute to the reintegration of survivors into their communities and build the resilience of vulnerable community members. Furthermore, the PSS Facilitator will be responsible for creating a safe environment for participants, respecting confidentiality, communicating with all beneficiaries and community members with  respect and following a survivor centered, trauma-informed care approach, ensuring regular attendance, and prioritizing beneficiaries’ personal resilience and psychosocial wellbeing. The PSS Facilitator reports to the Psychosocial Support Coordinator (PSS Coordinator). 

Essebtial Criteria

  • Minimum 2 years of professional experience as a PSS Facilitator, Case Manager, Psychologist or similar role with IDPs or refugees, in an NGO.
  • University degree in a relevant field in lieu of a degree, 3 years of experience in a relevant field is accepted.
  • Work experience with humanitarian agencies
  • Familiar with Humanitarian Principles and standards.
  • Excellent communication skills with children of different age groups and adults (staff and community members).
  • Previous child or women friendly space experience is an asset
  • Full adherence to Child Protection, Code of Conduct and Conflict of Interest policies.
  • Well-organized, self-motivated and ability to work in a team.
  • Good English and Arabic (speaking and writing) skills
  • Computer literate especially in Microsoft Office packages.
  • Good interpersonal skills and cross-cultural sensitivity.
  • Ability to cope and work under pressure.

Specific Tasks

Facilitation of PSS activities: 70%

  • Coordinate, facilitate, and supervise individual or group psychosocial support activities at SEED Centers in camp and non-camp locations where survivors can receive appropriate and confidential assistance.
  • Provide various PSS activities focused on: psychoeducation sessions to survivors, skill building activities such as effective parental skills, positive communication and listening skills, building support network for community reintegration, building confidence and skills, and promoting economic empowerment.
  • Prepare monthly and weekly schedules, as well as daily plans prior to every PSS session in line with the existing PSS curriculum and activity bank; prepare appropriate materials and/or visual aids in advance of the session.
  • Utilize appropriate PSS and recreational kit materials, subjects, teaching methods, stationery, and furniture for the respective community, gender, and age group.
  • Identify and strengthen community structures through engaging community leaders, women and youth groups as well as other stakeholders to ensure that survivors receive adequate support at the community level.
  • Ensure that sessions are appropriately adapted to beneficiaries’ needs.
  • Identify other areas of need and ensure that referrals for additional support are taken forward including emotional support, case management, legal support, cash assistance and mental health services.
  • Positively interact with beneficiaries using a survivor centered approach to ensure the inclusive, age- and gender-sensitive participation of beneficiaries. This includes clear communication so they feel safe and respected at all times, and encourage them to express their emotions and needs.
  • Follow up on beneficiaries’ wellbeing, attendance, and specific needs.
  • Contact beneficiaries regarding any updates and changes in PSS schedules and their implementation.
  • Facilitate the assessment of psychosocial needs in collaboration with program management such as rapid assessments and assist in identifying and providing a wide range of support mechanisms covering short-term interventions and referrals.
  • Document and share feedback provided by parents or beneficiaries about the delivered activities, and identify gaps in the delivery of PSS activities.
  • Ensure to update the Service Delivery Coordinator, PSS coordinator and if needed the PSS technical team on any issues, challenges or gaps in PSS implementation.

Reporting, Coordination and Representation: 20%

  • Maintain and strengthen existing networks through other service providers at the camp level, to ensure that survivors receive quality services and support.
  • Report to the PSS Coordinator on a daily or weekly basis and share observed trends, challenges, and recommendations as well as positive or negative feedback from participants.
  • Follow up with community coordinators and community mobilizers on PSS data on a weekly basis to ensure all data are completed by the end of each month.
  • Contribute to daily, monthly, quarterly and annual reports, progress notes, and treatment plans, if requested.
  • Contribute to weekly and monthly reports including center activities to reflect achievements, challenges, and gaps in implementation.
  • Identify new networks, service providers, and camp actors to collaborate with to ensure beneficiaries’ needs are met.
  • Work in close collaboration with volunteers and community leaders to ensure that needs of at-risk groups, women, girls, and other community individuals are being met.
  • In collaboration with other partners, design psychosocial interventions within the refugee, IDP, and host community focusing on the psychosocial needs of adults, youth and children.
  • Assist in the development of referral networks between partners implementing survivor centered programs.

M&E: 10%

  • Ensure adequate reporting of data, including the accurate collection of participants contact details, number of PSS session attendances, and new registration requests.
  • Collaborate closely with the MEAL team to monitor activities with existing PSS monitoring tools.
  • Collect monitoring and evaluation (M&E) data associated with PSS activities and share regular updates with PSS coordinators.
  • Use appropriate data collection tools and submit assessments and updates in a timely and accurate manner.

How to Apply

  • Send one PDF with your cover letter, CV, and contact information for 3 references to using PSS Facilitator” as the subject of your e-mail. 
  • Applications will be accepted and reviewed on a rolling basis until the position is filled. 
  • Only complete applications will be reviewed. NO CALLS PLEASE. Only short-listed candidates will be contacted.

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