Job Title

STEPS Center Cleaner



Type of Position

Service Contract

Length of Contract

Monthly (Automatic renewal until terminated in writing

Compensation and Benefits

Competitive salary and benefits commensurate with skills and experience.

About SEED Foundation

SEED Foundation is a locally registered NGO in the Kurdistan Region of Iraq. SEED’s mission is to protect, empower, and support the recovery of survivors of violence and others at risk. SEED is committed to delivering quality and holistic approaches, combining international expertise and local know-how to achieve results for the people of Iraq and Kurdistan. SEED’s programming focuses on four key objectives: 1) the delivery of transformational, comprehensive MHPSS services including case management, mental health, and legal services, as well as psychosocial support activities; 2) strengthening the capacity of service providers through education, training, and capacity-building programs; 3) promoting policy and social change to strengthen the rights of, and protections for, vulnerable groups and individuals; and, 4) supporting the protection and recovery of survivors of trafficking, including through SEED’s shelter for victims of trafficking and those at risk, after care services, and prevention work to reduce the risk of trafficking through public awareness, technical assistance, and advocacy for legal, regulatory, policy, process, and institutional changes.

About the STEPS Center

The STEPS Centre, a shelter for survivors of trafficking and those at-risk, exists to protect, empower, and support the recovery and reintegration of survivors and those at-risk of human trafficking. The STEPS Center exists through a public-private partnership between SEED and the Kurdistan Regional Government. The objectives of the shelter are to 1) provide safe shelter to survivors and those at-risk; 2) provide comprehensive services to survivors necessary to support their recovery and reintegration goals, including services for physical health, mental health, legal support, economic empowerment, social support, and long-term housing options; and 3) equip residents to know and claim their rights. The shelter staff are committed to providing services that are survivor-centered, rights-based, trauma informed, and non-discriminatory.

Role of Cleaner

The Cleaner is responsible for maintaining a clean, hygienic environment at the SEED STEPS Center, including cleaning, stocking and supplying designated facility areas (dusting, sweeping, mopping, cleaning ceiling vents, restroom cleaning etc) Performing and documenting routine inspection and maintenance activities. Carry out heavy cleaning tasks as requested.


  • Clean STEPS Center in accordance with specific guidance provided by the supervisor, STEPS Center Admin Coordinator.
  • Provide a safe, welcoming environment for all SEED Center beneficiaries.
  • Follow all health and safety regulations inline with SEED’s safety policy.
  • Participate in all training instructed by the supervisor.
  • Maintaining and upkeep of all cleaning equipment, supplies, and products
  • Keeping all public spaces neat and tidy.
  • Reporting repairs and replacements needed when encountered on the job.
  • Refilling supplies, such as toilet paper and paper towels
  • Stock and maintain supply rooms
  • Assists other departments when needed to ensure optimum service to guests
  • Performs other duties as necessary, as assigned by the supervisor.

Key Values

  • Serve as a positive role model and SEED ambassador at all times.
  • Treat all people with respect regardless of age, gender, religion, nationality, disability status, marital status, and ethnicity.
  • Work collaboratively with all colleagues.
  • Maintain a positive, cooperative attitude.

Essential Criteria

  • Proactivity and the ability to work independently with minimal supervision. Knowledge of health and safety standards and the ability to handle cleaning chemicals safely. Excellent time management skills, ability to multitask and maintain schedule while responding to incidents.
  • Consistency, attentiveness and timekeeping.
  • Strong belief in human rights and gender equality.
  • Good communication and interpersonal skills including the ability to gain trust and build relationships.
  • Ability to work in a stressful setting and adapt quickly to changing environments.

How to Apply

  • Send one PDF with your cover letter, CV, and contact information for 3 references to using “STEPS Shelter Cleaner” as the subject of your email. 
  • Applications will be accepted and reviewed on a rolling basis until the position is filled. 
  • Only complete applications will be reviewed. NO CALLS PLEASE. Only short-listed candidates will be contacted.

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